Help patients understand—and take the next step.
Health Convos is a conversational patient-education platform that extends care beyond the visit with governed, human video conversations shaped around what patients are actually worried about. Patients ask in their own words, and the relevant response appears directly in the conversation.
Where the care journey breaks—and how conversation helps.
A diagnosis or discharge can begin a demanding journey. Confusion, fear, cost, and practical barriers can interrupt it before the next clinical encounter.
Diagnosis or discharge
The clinical plan is explained during an emotionally loaded visit.
Questions surface later
At home, uncertainty and concerns can feel harder to resolve.
Follow-through is at risk
Medication, follow-up, or daily-care steps may be delayed or avoided.
Conversation restores momentum
Relatable journeys help patients understand the next step and reconnect with care.
Built for the organizations responsible for what happens after the visit.
The patient experience stays consistent. The business need, buying process, and role of each partner are different.
Create a differentiated, governed patient-engagement offering.
Bring therapeutic, content, and review expertise into an interactive channel without having to build and operate the technology platform.
Explore the agency opportunityContinue whole-person care beyond the clinical encounter.
Help patients work through questions about diagnosis, discharge, medication, and follow-up while learning where uncertainty remains.
Explore the health-system opportunityEvery patient-facing response is approved before it enters the experience.
Health Convos does not improvise medical guidance. Each video response begins as a finite script that can be reviewed through the organization’s established process, then remains fixed in the published module.
Inspectable before launch
Reviewers can examine the exact script, video, transcript, and captions patients will receive.
Fixed after approval
The response does not change quietly. A new patient need becomes a new governed addition.
Bounded to the right path
Questions route to the recorded response library or back to the patient’s own care team.
Patient questions make the experience better.
Health Convos reveals patterns in what patients need without building identifiable patient profiles.
Private distribution
QR, email, SMS, embeds, and privacy-preserving links bring patients into the experience.
Natural questions
Patients ask in their own words and follow character journeys relevant to them.
Anonymous intent
Messages are processed, not stored. Only anonymized question intent is retained.
Approved additions
Recurring needs guide new governed content, making the module more useful over time.
No marketing profiles. No identifiable submission archive. No quiet changes to approved content.
Extend patient conversations beyond the visit
Help patients move from fear and uncertainty toward understanding, confidence, and action.
Make sense of the diagnosis
Answer the questions, fears, and misconceptions that quickly surface.
Turn understanding into action
Give patients practical stories and encouragement that help them see what they can do next.
Learn what patients need
See the questions patients ask, the topics they explore, and where uncertainty is concentrated.
See how patient questions become governed conversations.
Request a functioning example or schedule a conversation about where Health Convos could fit in your organization or client work.