Your expertise can open a new patient channel.
You already understand the therapy, the patient, the client, and the review process. Health Convos gives that hard-earned expertise a conversational form—and gives your agency a differentiated offering clients can buy.
Every answer vetted before patients ask.
A generative chatbot composes its response at the moment of asking. Review can cover the process, but not words that do not exist yet — which is why most patient-facing AI never clears MLR. Health Convos is built the other way around.
Health Convos
- Every answer is a recorded clip with a script, a transcript, and a caption track
- Medical, legal, and regulatory reviewers watch them, mark them, and sign them
- The response set is finite and fixed — what ships is exactly what they cleared
- Approved once, it stays approved for every client who licenses the module
Generative chatbot
- Composes each answer at the moment of asking
- Guardrails narrow the range of what it might say
- Review can only cover the process rather than the words
- A workable model in plenty of categories — patient-facing pharma is not usually one of them
The agent renders no medical opinion of any kind. Its job is to get patients talking about what is actually worrying them — the thing they would not raise in a seven-minute appointment. Every answer routes to one of two places: back to the recorded library, or back to the patient's own care team. It can ask anything. It can only answer from the shelf.
Turn underused expertise into a revenue-producing offer.
Therapeutic knowledge, patient insight, medical writing, narrative craft, regulatory fluency, and client trust are difficult to build and easy to underuse. Health Convos creates a new channel in which those assets can work together.
Create a new offering
Give existing and prospective healthcare clients a private, conversational patient-education channel—not another pile of material.
Apply what you already know
Turn therapeutic understanding, patient research, approved narratives, and MLR experience into an experience patients can explore.
Build recurring opportunity
Aggregate intent trends reveal unmet patient needs and create an ongoing roadmap for new strategy, stories, and approved content.
An open channel—not another content library.
Patients already receive accurate information. The unmet opportunity is a private experience that begins with the patient’s question and lets them follow relatable character journeys.
Typical patient education offer
- Build or deliver educational content
- Send patients to a page, portal, or library
- Hope the content answers what they actually want to know
Health Convos
- Patient asks in their own words
- The question brings up the relevant video
- The conversation can continue
- The organization can see what patients ask most
You focus on patient stories. We manage technology.
The hard part of patient education is knowing what patients need to hear and walking it through review. That's where you excel.
You do not need to become a software company.
Approved scripts go in. A running module comes out. We handle the production chain and the platform underneath it, while your agency owns the client relationship and the work you are best at.
- Voices, avatars, clips, and captions
- The interactive patient conversation experience
- Hosting, client branding, and deployment
- Link and embed deployment
- Reporting on what patients asked
Once approved, the content is locked. Nobody edits a cleared script — not your client, not us. That is what makes the approval hold, and it is why a new question becomes a new clip rather than a quiet change to an old one.
Extend patient conversations beyond the visit
Help patients move from fear and uncertainty toward understanding, confidence, and action.
Make sense of the diagnosis
Answer the questions, fears, and misconceptions that quickly surface .
Turn understanding into action
Give patients practical stories and guidance that help them see what they can do next.
Learn what patients need
ASee the questions patients ask, the topics they explore, and where uncertainty is concentrated.
Have a healthcare client who could use this?
Bring us the opportunity. We can help you shape the patient experience, technical approach, and deployment while your agency stays at the center of the client relationship.