How HealthConvos works

Simple for the patient.
A lot happens behind the scenes.

One private question triggers a coordinated system that understands the need, finds an approved story, verifies the match, delivers the experience, and turns the interaction into useful insight.

From a private patient question to an approved story and partner insight A patient scans a QR code and asks a private question. HealthConvos coordinates more than twelve checks and activities, then returns an approved story while adding aggregate intent information to partner insights. PRIVATE ENTRY Patient scans a QR code No login or patient-specific identifier follows them in. They ask what is really on their mind Typed or transcribed on-device. No audio is received. temporary question REAL-TIME ORCHESTRATION 12+ ACTIVITIES Understand the person’s intent Topic · journey stage · emotional context Search only approved stories Match the feeling first, then the subject Apply safety and medical rules Route clinical questions to the care team Verify the story and next questions Real · approved · relevant · not already seen Deliver, measure, and learn Captioned video · match quality · content gaps AI chooses. The system verifies. TWO USEFUL OUTPUTS For the patient Relevant, approved stories with captions and suggested next questions. Never an invented answer For the partner Intent, match quality, story performance, and unmet needs. No stored question transcript improves
The experience stays human. The complexity stays behind the scenes. Private question → approved story → useful insight
Privacy changes participation
“We don’t collect personal information. Microphone speech is transcribed by your browser—we never receive the audio.”

When that assurance appeared inside the app, participation increased immediately—most dramatically in the module covering the most sensitive subject.

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Direct, private access

QR codes encourage patients to use their own phone without a patient-specific referral identifier.

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The question is temporary

It is used to respond in the moment, then disappears. It does not become a stored transcript.

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No personal content history

The stories viewed and topics explored are not associated with an identifiable individual.

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The useful signal remains

Aggregate intent, match quality, story performance, and content gaps become available to the partner.

What happened next
+19%Diabetes sessions per day
+22%ADHD sessions per day
+400%Herpes sessions per day

The clearest change appeared where privacy mattered most.

After the assurance was added, daily sessions rose across all three modules. The pattern supports what the conversations themselves suggest: when people understand the privacy boundary, they are more willing to engage with difficult questions.

What one question sets in motion

Not a chatbot. A governed decision system.

Each turn coordinates more than a dozen decisions, checks, and actions. The patient sees a short story; the system does the work required to make that simplicity possible.

Understand

Interpret the topic, stage of the journey, emotional context, and what the person is actually asking for.

Match

Evaluate the approved story library, prioritizing emotional fit before a merely topical match.

Protect

Recognize medical questions, apply session safeguards, and keep the companion within its defined role.

Verify

Confirm that the selected story is real, approved, relevant, and has not already been viewed.

Continue

Check that every suggested next question leads to another appropriate, unplayed story.

Deliver

Stream the short video with captions and the partner’s approved branding and next step.

Measure

Record structured signals such as intent, journey stage, match quality, and story performance.

Improve

Detect recurring needs the current library cannot answer and show partners what to create next.

AI chooses. The system verifies. The patient’s actual words are not retained.
Insight without a transcript

Learn what patients need without storing what they said.

HealthConvos preserves the signal that helps a partner improve—while leaving the individual’s question behind.

Dashboard showing the share of questions about emotions, family, diagnosis, diet, and prognosis

See what matters

Understand the topics and recurring themes patients bring to the conversation.

Dashboard recommending new stories based on recurring needs not covered by the current library

See what is missing

Find where the approved story library is meeting patient needs—and where new stories could make it more useful.

The value of every minute
15¢per minute

One simple experience. A complete engagement and insight system behind it.

For 15¢ per minute, HealthConvos coordinates understanding, approved-content selection, safety rules, independent verification, captioned video delivery, measurement, and a continuously improving content roadmap.

See what all that work feels like to a patient.

Experience how a private question becomes a relevant, approved story.

See It in Action View pricing →